Lesson 1: Objectives and objectives of the course

Introduction to the QA course for those who want to learn about this industry. Want to find an industry QA job in software outsourcing companies.

Lesson 2: Study guide with the program's lecturers

How to study with teachers.

Join the study group and ask questions through the group

Lesson 3: The author's guide to joining the community of Qualiy Assurance / Quality Control

QA/QC community and engagement guide to increase the amount of knowledge in the learning process.

Lesson 4: Distinguishing QA and QC

What is QA, what is QC? After this article you will have a clear distinction between these two positions. As well as the performance of these two roles.

Lesson 5: Skills required in a Quality Assurance (QA) position

Skills include:

1 - Understanding of Excel

2 - Understanding Spreadsheet (Google Sheet)

3 - Understand the software process.

4 - Key Performance Index (KPI) indicators of the project and within the organization.

5 - Understand what is NORM number in outsourcing project (software)

Lesson 6: Quality Assurance (QA) industry terms

Introduction to a list of terms in an outsourcing software project

Lesson 7: Introduce the exercises that the course will use to demo during the learning process

Organizational and project elements include:

1 - Organization chart

2 - Project organization chart

3 - Types of large and small projects in the organization

4 - Indicators that the organization requires to manage and monitor

5 - Types of reports that need to be done weekly, monthly, etc.

Lesson 1: Study Guide for [Excel]

Introduce statistical related features in excel such as functions:

COUNTIFS / SUMIFS / PIVOT and draw charts for data statistics and reports

Lesson 2: Study Guide for [SpreadSheet] / [Google Sheet]

Introduce statistical related features in spreadsheets such as functions:

COUNTIFS / SUMIFS / PIVOT and draw charts for data statistics and reports

Lesson 3: Introducing the application of skills [Excel] / [Spreadsheet] in statistical reports

Apply the data to the next report. How to design a statistic according to the method of data analysis.

1/ Ask

2/ Prepare

3/ Process

4/ Analysis

5/ Share

6/ Action

Lesson 4: Introduction to the basic software process in an outsourcing software project

Stages in software development, types of contracts in outsourcing projects.

Basic development process in software project.

1/ Requirement

2/ Design

3/ Coding

4/ Testing

5/ Deployment

6/ Maintaince

Activities in a project:

1/ Plan

2/ Do

3/ Check

4/ Action

Factors that need to be controlled in a project:

1/ Time

2/ Scope

3/ Quality

4/ Cost

Lesson 5: Introduction to [Project Plan] / [Project Plan]

Elements of the project plan include:

1.Overview - Project overview

2.Scope - Scope of the project

3.Environment - Project's environment

4.Deliverables - Project release milestones

5.Risk&Issue - Risks and problems of the project

6.Role&Responsibility - Roles and responsibilities of stack holders in the project.

7.Quality - Indicators of quality in the project. Quality Metrics in the project.

8.Strategy - Project implementation strategy at each stage

9.ResourceAllocation - Allocate resources in the project in accordance with the cost of the project.

10.Communication - How to communicate in the project.

11.OrgChart - Project organization chart

13.CMPlan - Project folder structure, source code structure arranged on git

Lesson 6: Introduction to [Detail Schedule] / [Detailed Schedule]

1/ Introduction What is [Detail Schedule]?

2/ Why is [Detail Schedule] required?

3/ How to create [Detail Schedule] with Microsoft Project.

4/ Put [Detail Schedule] on the project management system.

Lesson 7: Introduction to project management system Redmine

How to manage projects on Redmine project management system.

1/ Manage tasks, bugs, Q&A, issues, risk, report, CR

2/ Input data and extract data from Redmine system

Lesson 8: Introduction to checklists in software projects

What is a checklist? Why is Checklist needed during project inspection.

Lesson 9: Introduction to the Process Check Verification (PCV) checklist

Introduction to PCV in the software development process? How to use PCV during project control implementation.

Lesson 1: Quality control part [Plaining] / [Plan]

Instructions to review the plaining [Project Plan] and [Detail schedule] with checklist

Lesson 2: Quality control of [Design] / [Design]

Guide to reviewing design documents with tools, and indicators related to design documents.

Number of design pages, number of comments when reviewing documents.

Lesson 3: Quality control of [Coding] / [Generating source code]

Introduce the number of Line Of Code (LOC). Code review bugs, code review bug classification.

Lesson 4: Quality Control [Testing] / [Testing]

About Types of Testing:

1 - Unit Testing

2 - Integration Testing

3 - User Acceptance Testing

Quality control through Test Cases at the Testing stages.

Quality control through bugs of Testing phases.

Lesson 5: The concept of bug density (Bug Rate) in software projects

Why use bug rate in software project? How to calculate bug rate in software project? How to control and improve quality through bug rate in the project.

Lesson 6: Part Quality Control [Final Inspection]

What is Final Inspection? What are the criteria of FI implementation? Tools to perform FI check need to know.

Using the FI tool will make the project FI check better, faster and more accurate.

Through checking FI will know the quality of the product before releasing to customers.

Lesson 7: Checking project information on Redmine management system

About the project managed using the Redmine system.

How to control projects on Redmine?

Check if the project information on Redmine is correct?

Lesson 8: Perception of product quality in software projects

Understand what is a quality standard for a software project in the software development process.

Why is there a need for quality assessment in a software product?

The effect of quality awareness before going to market.

Lesson 9: Introduction to NORM number in the project and quality analysis based on NORM

NORM numbers in outsourcing software projects.

Instructions on how to look at NORM numbers and evaluate the quality of software products

Lesson 1: How to count lines of Line Of Code (LOC)

Introduction What is LOC? Why calculate the LOC index?

Instructions for using the LOC measurement tool in the project.

Lesson 2: How to count the number of Test Cases

Introduction to What is Test Case? Why calculate Test Case index?

Instructions for using the tool to measure the Test Case index in the project.

Lesson 3: How to count bugs (errors)

About Bugs What are Bugs? Why calculate the Bugs index?

Instructions on how to make statistics of bugs in software projects.

Lesson 4: How to calculate the project's Calendar Effort

A guide to measuring project costs through project resource metrics.

Billable Effort stat, Calendar Effort stat.

Huong shows how to calculate the Calendar Effort index in the project.

Lesson 5: Instructions on how to calculate the Effort Efficiency of a project

Instructions on how to calculate the EE index in the project. The effect of EE index in project management and operation.

Lesson 6: How to measure project progress?

Awareness of project progress. How to measure project progress. Evaluate project progress.

Introduction to EVM formula in project management.

Lesson 1: Instructions for making a report on project quality using Excel

Based on NORM number, make quality assessment report by Excel program

Lesson 2: Instructions for making a report on project quality using Spreadsheet

Based on NORM number, make quality assessment report using Spreadsheet program

Lesson 3: Instructions for drawing charts in quality reports

Use charts to present quality related reports in the project.

Lesson 4: A guide to looking at indicators to better understand the quality of the project

Use data and data visualization to assess project quality. Make assumptions and comments based on data.

Lesson 5: Take actions to improve the quality of the project

Guide actions to improve project quality based on metrics. Analyze the project with a different perspective on the project.

Lesson 1: Check the tools learned in the course

Summarize the tools learned in the course. Link to download each tool in the course.

Lesson 2: Instructions for accessing the directory of related quality standards

Instructions to download and access the templates in the course

Lesson 3: Share some skills you need to know more in the working process

Share other skills during work, such as HORENSO skills, assessment skills and data collection from projects.

Lesson 4: Demo of quality analysis tool based on Redmine system connected with Spreadsheet using author's tool

Demo how to create templates and evaluate product quality, statistics from Redmine using the author's tools.